Welcome
I am truly passionate about my profession, and the result is that nearly 100% of my business is by referral from satisfied clients, trusted financial advisors and the most experienced realtors in the Northern Arizona region.
My mission is to guide you through the entire home loan process, so that you feel confident as you make choices about the options available for your financing strategy.
With many years and a wide range of experience in the mortgage industry, my dedicated team and I stand ready to assist you each step of the way. And you can rest assured that you are entrusting your home financing with those who rank amongst the most highly qualified and ethical in the lending industry, as both Nikki and Mandi have achieved the elite CMPS certification.
We understand that it's not just a house, it's your home!
Your home is one of the largest financial commitments that you will make in your life, and many people view that as meaning just another monthly payment. We can help you realize that your home is truly a valuable financial tool, and will help you achieve the dreams and plans you envision for your future.
GivingBack
Nikki Groff and Wallick and Volk would like to introduce our GivingBack program.
GivingBack is a non-profit program that is designed to assist our community heroes with their home buying process, through education and step-by-step qualification assistance.
GivingBack works with an elite affiliate network to ensure that our heroes get the best possible service and products in a convenient all-in-one program. GivingBack provides us the opportunity to give to those that do so much for our community everyday.
The Groff Team:
Christopher Hallows - Loan Coordinator
My mortgage experience began with FHA manufactured housing in 2008. While working primarily with purchases, I also specialized in FHA streamline refinances.
From my location in Mesa I worked on loans for Texas, New Mexico, Colorado, California, Oregon, Washington and Arizona.
Following my wife up to Flagstaff this fall for her education, I came on board with the Groff Team here at Wallick and Volk.
I enjoy the diversity of the Flagstaff community and whether it’s your first time looking for financing or your hundredth, my passion for customer satisfaction will help you get into the best financing for your important investment.
Loretta Bush - Loan Processor
With over 15 years in the mortgage industry, I've received hands on experience in Processing, Loan Origination, Closing/Funding, and Managing a Wholesale Division.
I enjoy having the opportunity to share my knowledge and experience with the internal team and clients of Wallick & Volk.
My goal for the team and myself is to provide outstanding customer service.
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| Mandi Merrifield | Chris Hallows | Loretta Bush | Dana Rich |



